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Being IN the Long Tail of Non-Profits

by Dr.Mani on October 6, 2009

Chris Anderson’s “Long Tail”, as a concept, exists in the world of non-profits too. And I’m right IN it!

This morning, I was reading Beth Kanter’s post on how to leverage non-profits on Twitter, and saw that Twitter (the social media network with several million users) was now featuring a list of “suggested users” – and it includes many of the same ‘familiar names’.

Kiva. Acumen Fund. Room to Read. And more.

These are the ’short tail’ best-sellers, celebrities, wunderkids of the non-profit world.

Yes, they do phenomenal good work and deserve to be looked up to, promoted, even glorified.

But there’s also the long tail.

And there, silently, unrecognized (but craving some too), toil millions of ‘difference makers’ – each fueled by a unique, special dream, working to make it come true and make a better world.

Just like in any other sphere, trying to make it to the ’short tail’ A-list is tough in the non-profit world. And, I tend to agree with Beth in thinking it really isn’t necessary always… as long as you have the right kind of people in your short-tail audience.

Passionate enthusiasts. Loyal supporters. Caring, generous donors.

I’ve read the stories of how many non-profit founders got started. John Wood (of Room to Read) wrote “Leaving Microsoft To Change The World”, Greg Mortenson (of Central Asia Institute) wrote “3 Cups of Tea”, and Dr.Paul Farmer (of Partners In Health) is the hero of Tracy Kidder’s “Mountains Beyond Mountains”.

All of them worked quietly in the ‘long tail’ – until circumstance, time and serendipity launched them to the top, giving their worthy missions greater visibility and the chance to make a bigger impact.

My own non-profit work got a quantum boost 5 years back when John Reese mentioned it after his groundbreaking “Million Dollar Day” – and contributed $10,000 to the Dr.Mani Children Heart Foundation. That was one turning point which raised visibility and extended the reach and impact of my work, which has now helped to heal 52 little hearts.

Which brings me to an existential dilemma of non-profit decision-makers… Should one strive to try and hit that sweet spot where greater reach allows bigger impact? Or keep on keeping on, not caring much about it, knowing the chances of it happening incidentally are on par with winning the lottery?

It’s like a passionate, talented, determined writer who pens a great novel – and then faces a choice of selling it agressively to try and make it on to the best-seller lists – or to relish the satisfaction that comes from creativity unleashed, and let things take their course, naturally.

My personal thoughts and feelings on this issue swing wildly from one extreme to the other at different times. Right now, I’m inclined to accept being in the ‘long tail’ and focusing all attention, time and effort to doing the work I’ve chosen to.

But who can say how that’ll change later, when Twitter’s “suggested users” bask in the limelight and are able to do so much more than I could hope to while languishing in the long tail?

How do you feel about this?

And on a more controversial note, should Twitter’s “suggested list” AVOID adding the ‘usual suspects’ – and focus instead on giving some of those ‘long tail non-profits’ their once-in-a-lifetime shot at becoming so much bigger than they could ever have hoped to before?

How do you vote on this question?

Help Spread Congenital  Heart Defects Awareness

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Transparency, Authenticity, & Trust

by Dr.Mani on October 5, 2009

10,000 tweets on Twitter

Today, I posted my 10,000th tweet on Twitter. And of these thousands, one has been very widely re-tweeted… it says:

“Transparency is the new risk – Authenticity is the new currency – Trust is the new reward.”

Maybe because it encapsulates the essence of social media networking. Or maybe because it sounds nice and snappy. Or maybe because it is suitably ambiguous.

I’m taking the chance that this post will remove the last reason – but anyway, here goes…

Transparency is the new risk

Why? Because it is scary to invite the world at large to peer into your life, peek inside your mind – which is what social networking does. It’s like living inside the ‘Big Brother’ glass house – but virtually.

Yes, you can – and should – draw strict boundaries as to how many facets of it you allow to be transparent online.

But within those limits, there’s pretty little you can effectively hide – least of all, those most sacrosanct ones like attitude and bias, prejudice and ethics, neuroses and genius.

Everything’s on show. And that’s a part of being active on social media. Accept it. Embrace it. Because it’s part of being…

Authentic.

Authenticity is the new currency

When you’re authentic, you can trade on it. On social media.

That’s what makes being transparent worthwhile – and the benefit you balance against the risk.

In a nutshell, this involves being true to yourself – about yourself. In every way that you choose to expose on social networks. All the time. Under all circumstances.

Being congruent and consistent in what you say, do and are. Making sure all parts are moving in harmony. Just being YOU.

Sure, it may not be your (or someone else’s) “idealized conception” of a super-hero or celebrity – but that’s exactly what makes you appealing (or not) to your audience… and your strongest, most unassailable USP (unique selling proposition).

Yes, you need to stand out from the crowd, stop blending in with the sameness, in one way or another. Authenticity is one of your most powerful tools.

Because when everyone else knows who you really are, something magical happens.

Trust.

Trust is the new reward

If you show me who you are, and that display is honest and fairly representative of the persona behind the social media avatar, I can choose to begin to trust you.

And trust is the grease that smoothens and speeds up other transactions, makes them frictionless, fast and free.

That’s your social media reward – for taking the risk to share yourself online, and do it in an authentic and genuine way.

What do you think?

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Retweets Don't Make A Best-Seller

On August 25th, 2009, I had a fun-filled day launching my first ever print book, “Think, Write & Retire – How To Turn Words Into Wealth, Easily!“.
And in keeping with this era of social networking and marketing online, I was on Twitter most of the day, watching with mounting excitement as the buzz spread.
Tweet after [...]

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27 Months of Twitter

Insights, Lessons and Suggestions to Make the Most of Twitter
It has been 27 months since I started using Twitter, the micro-blogging service that has set the social networking universe afire.
Over this period, I have learned many things about Twitter, tried out different ideas and modified the way I use this fascinating service. And interesting [...]

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At The Elbow Of Connections

I was reading an interview with Chris Brogan, who is shortly launching his new book, TRUST AGENTS, in which he says:
“Trust agents are at the elbow of connections.”
Cool, I thought. And then watched this interview with Twitter MASTER, Maynas Eric Chua on TV (which aired across Asia) – where he mentions the role trust [...]

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Integrating Twitter Into Everything Else

When it comes to using Twitter, the micro-blogging phenomenon of the year, I’m ahead of the curve. That’s because I’ve been using it since around June 2007.
Many people are talking about Twitter, excited about the potential, lecturing others on the best or most effective way to use it – and it reminds me of [...]

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